Cloud & infrastructure that holds up on a busy Monday morning
We design, build and look after the systems your business runs on: Microsoft 365 and Azure, Windows Server, your network, and the laptops and desktops your people use every day.
Getting the foundations right
Most organisations we speak to didn’t plan their IT. It grew. A server was bought when the office opened, Microsoft 365 was switched on during lockdown, and the Wi-Fi was put in by whoever was available at the time. It mostly works, until it doesn’t.
We start by finding out what you actually have and how it’s being used. Then we put forward a design that suits the size and shape of your organisation, whether that’s fully cloud, fully on-premises, or (most often) a sensible mix of the two. Everything we build is documented, so you’re never dependent on one person’s memory.
What we cover
Microsoft 365
Setting up a new tenant properly, or reviewing and tidying one that has grown over time.
- Exchange Online, SharePoint, OneDrive and Teams
- Licence review so you only pay for what people use
- Shared mailboxes, permissions and file structure
Identity and device management
Controlling who can sign in, from where, and on which devices.
- Entra ID (formerly Azure AD) and multi-factor authentication
- Conditional access policies
- Intune and Windows Autopilot for laptops and phones
Azure
Running servers and services in Microsoft’s cloud where that makes sense for cost or resilience.
- Virtual machines and Azure Virtual Desktop
- Azure Backup and Site Recovery
- Cost reviews and right-sizing
On-premises and hybrid
Looking after the servers you keep in-house and connecting them to the cloud.
- Windows Server and Active Directory
- Hyper-V and VMware hosts, storage and file servers
- Hybrid identity with Entra Connect
Networking
The part everyone notices when it goes wrong.
- Routers, firewalls and site-to-site VPNs
- Switching, with VLANs to separate staff, guest, voice and device traffic
- Access control lists (ACLs), port security and 802.1X authentication
- Wi-Fi surveys, design and replacement
- Secure remote access for home and mobile workers
End user computing
Getting people productive on day one and keeping their devices healthy.
- Standard Windows 11 builds and rollouts
- Patch and update management
- Starter and leaver processes
Situations we’re often asked to help with
- Your server is out of warranty and nobody is sure what’s on itWe’ll map what it does, who relies on it, and set out the options for replacing it or moving the workloads elsewhere.
- Microsoft 365 licences have grown and nobody knows who has whatA licence and tenant review usually finds unused or mismatched licences, and gaps in how the tenant is secured.
- Files have moved to the cloud, but half of them are still on the old serverWe’ll plan a proper move to SharePoint and OneDrive with a folder and permissions structure people can understand.
- The Wi-Fi drops in the meeting room or the far end of the officeA survey shows where the coverage and capacity problems are, before you spend money on new access points.
- New starters wait days for a working laptopWith Autopilot and Intune, a new device can be shipped to the user and set itself up when they sign in.
How an infrastructure project runs
- SurveyWe look at what’s in place now: hardware, licences, network, configuration and how people actually work.
- DesignYou get a written design explaining what we propose, why, what it costs, and what we considered and ruled out.
- Plan the changeEvery change has a step-by-step plan, a test plan and a way to roll back. Disruptive work is scheduled out of hours.
- Build and migrateWe do the work, keep you updated as it progresses, and check everything against the plan before calling it done.
- Hand overYou receive as-built documentation, diagrams and admin access. You own your systems, not us.
What you’re left with
- A written design and change plan agreed before work starts
- As-built documentation and network diagrams
- An asset and licence register
- Admin accounts held by you, not by us
- Simple guides for common tasks your team will do
- A list of recommended next steps, in priority order
Common questions
Do you only work with Microsoft?
Microsoft 365, Azure and Windows Server are where we spend most of our time, because that’s what most UK organisations run. We work with whatever network hardware and business applications you already have, and we’re vendor agnostic, so our recommendations aren’t tied to a brand.
Do we have to move everything to the cloud?
No. Some things are cheaper or simpler to keep on-premises, particularly older line-of-business applications or large file stores. We’ll tell you honestly where the cloud helps and where it doesn’t.
Can you work alongside our existing IT support company?
Yes. We often deliver a specific project while your current provider carries on with day-to-day support. We’ll agree who does what at the start so nothing falls between the gaps.
Will there be downtime?
Anything that could interrupt your staff is planned out of hours wherever possible, and you’ll know in advance exactly what will be affected and for how long.